Partner Docs

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Quick Onboarding for Channel Partners

1. Introduction Onboarding a new account has never been easier. In this document, you will learn how to onboard a new...

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How to Set Up and Enable TOTP within Transaction Manager for Channel Partners

1. What is TOTP? TOTP is an acronym for Time-based One-Time Passwords. TOTP is a type of Authenticator app. Authenticator apps are...

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Partner Portal User Guide

This guide outlines the procedures for onboarding and managing Merchants on ComsGate, Charge Anywhere’s PCI DSS Level 1 validated payment...

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Charge Anywhere RMA and Repair Procedures

Explore Charge Anywhere, LLC's Return Merchandise Authorization (RMA) and Repair procedures in this document, providing a comprehensive overview of the...

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How to maintain battery in terminal

For optimum battery storage, follow the recommended Charge/Discharge Time and recharge batteries every three months to prevent over-discharge.

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Recurring and Installment Import Specifications

Merchants possessing a customer database with recurring payments or installment plans can seamlessly import it into a Virtual platform for...

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How to Order and Install Free Repeater for Your Merchant

Learn how to order a free Wi-Fi Repeater for your clients through our Partner Portal as well as how to...

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Gift Card Service Ordering for Channel Partners

Everything you need to know to add gift to a new or existing merchant, survey the gift feature functionality, and...

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Customer Import Specifications

Merchants with an existing database of customers can import that database to their Virtual Terminal to both save time and...

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How to Manually Clear Data and Cache on a QuickSale Device for Channel Partners

This document is designed to walk you through the process of manually clearing data and cache in a QuickSale device...